TickTrack Pro

Multi-tenant helpdesk and ticket tracking system for modern organizations

Complete Helpdesk Solution

Everything you need to manage tickets, contractors, and customer support

Ticket Management

Create, track, and manage support tickets with full workflow automation

Multi-Role Access

End users, admins, and contractors with role-based permissions

Multi-Tenant

Host multiple organizations with complete data isolation

Real-time Chat

Communicate instantly between users, admins, and contractors

SLA Tracking

Monitor response times and ensure service level agreements

Rating System

Collect feedback and ratings to improve service quality

Streamlined Workflow

From ticket creation to completion with full transparency

1

User Creates Ticket

End users submit support requests with detailed descriptions

2

Admin Assigns

Admin reviews and assigns tickets to qualified contractors

3

Work Completion

Contractor performs work and updates status in real-time

4

Invoice & Rating

User approves work, contractor submits invoice, user rates service

Simple Pricing

Choose the plan that fits your organization's needs

Starter

$29

per month

Up to 50 users
Basic ticket management
Email notifications
Most Popular

Professional

$99

per month

Up to 200 users
Advanced workflow
Real-time chat
Analytics & reporting

Enterprise

$299

per month

Unlimited users
Custom integrations
Priority support
Advanced security
TickTrack Pro
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